Each of our Network Operation
Centers (NOC) features high level security, raised flooring, climate-control,
UPS power supply, fire suppression system as well as multiple rebundant
connections to major backbones such as Verio, Level3, Williams, Internap
and MFN. Each NOC is also equipped with backup batteries and diesel generators,
Cisco routers and switches; and is staffed 24x7 by qualified system administrators
and engineers. All servers are secured in a state of the art Smart POP;
monitored by both on hand technicians, IP cameras and door security via
Hand geometry reader; OC3C connections are physically diverse and Sonet
protected; dual power feeds backed up with UPS, Rectifiers, Batteries
and Generator to ensure our customers have near zero down time.
24x7x365 Monitoring
Additionally, all Network
Operation Centers use industry-standard SNMP (Simple Network Management
Protocol) and provides round-the-clock monitoring of all hardware, including
routers, switches, UPS systems, and servers. The Network Operation Centers
also monitors power, environmental factors (such as temperature and humidity),
generator status, and network connectivity. All critical services/ports
are monitored, including FTP, HTTP, SMTP, HTTPS, SSH and POP3.